Shipping & Returns
SHIPPING
There is a $7.99 shipping charge for all orders under $250. Orders over $250 ship free within the USA.
Depending on your location, please allow 5-7 business days for your order to be delivered.
LOCAL DELIVERY
We currently offer local deliveries to zip codes near our Brooklyn shop with 9.99.
IN-STORE PICKUP
An email will be sent to you as soon as your order is ready for pickup.
Order Cancellation:
Once your order(shipping or pickup) has been processed and shipped, it cannot be canceled. Please double-check your order details before completing your purchase.
RETURNS/EXCHANGES:
For your returns, please click this link for our return center . https://itsdresscode.returnscenter.com
You can easily type your order number and your email to start returning.
If you are not entirely satisfied with your purchase, we will gladly accept your return within 10 business days for a refund. To be eligible for a return, your item must be in the same condition you received it—unworn or unused, and in its original packaging with tags attached.
Approved returns must be delivered at designated location within 7 days of approval to get a full refund
Please return the item(s) with a reliable carrier and a tracking number. Use your order # as an RA on the package and include a copy of your order receipt inside the package to our store address:
Dress Code
5003 13th Avenue
Brooklyn, NY 11219
Shipping Fees on Returned Orders
For any return, a $9.99 shipping fee will be deducted from your refund.
Exchanges are allowed within 10 days at our store. We don’t offer exchanges on the website—a new order must be placed.
Packages returned after 10 days will not receive a refund.
Returns are processed once we’ve received & inspected your item. Once approved, you will be refunded via the same payment method used for your initial purchase. It can take up to 14 business days for the refunded amount to appear in your account, depending on your processor.
SALE / PROMO ITEMS:
Unfortunately, we cannot accept returns on sale items. Promo codes will not be honored after purchase.
We're here to serve you! For questions or comments, please feel free to reach out to sales@itsdresscode.com.